We provide quality medical services
What should I do if I suspect a fracture while in Rome?
Contact our 24/7 orthopedic assistance line immediately. We’ll guide you through the next steps and arrange a rapid assessment at one of our partner clinics.
How quickly can I receive surgery if needed?
We aim to schedule procedures within 24 hours, depending on the severity of your injury and medical clearance. Our goal is to provide prompt, high-quality care.
Do you accept travel insurance, and will I need to pay upfront?
We work with major international insurance providers to minimize or eliminate upfront payments whenever possible. Our administrative team assists with all necessary documentation for reimbursement.
Do you speak English or any other languages?
Yes, our staff is fluent in English, and we collaborate with multilingual interpreters as needed. Our priority is clear communication for your comfort and peace of mind.
How long will I have to stay in the hospital after surgery?
Hospital stays vary based on the type of surgery and your individual recovery needs. In many cases, patients can be discharged within a few days, but your surgeon will advise on the optimal timeframe.
What if I need physiotherapy or rehabilitation after my procedure?
We offer on-site and at-home physiotherapy services, as well as telemedicine consultations. This allows you to continue your recovery effectively, even if you return to your home country.
Do you provide house calls or telemedicine?
Yes, we can arrange home visits for initial evaluations and follow-up care, plus we offer telemedicine appointments if you cannot visit our clinic in person.
How can I arrange transportation to and from the clinic?
We partner with professional private transfer (NCC) services for door-to-door travel. Just let us know your needs, and we’ll handle the logistics.
What documentation do I need for my insurance claim?
We’ll provide all relevant medical records, invoices, and treatment plans. Our team can also guide you through the claims process to ensure a smooth experience.
How do I schedule an appointment or request urgent care?
You can reach us by phone, email, or through our online contact form. For emergencies, call our 24/7 orthopedic hotline, and we’ll prioritize immediate treatment arrangements.
